Crystal Plus Reviews

At CrystalPlus.com, the price and shipping charge listed are your final cost. They do not have hidden fees, setup charges, engraving fees, artwork fees, or rush service charges. If you find any identical product with a lower price from other retailers, they offer you 10% off the competitor's price. The products on their site range in price from $30 to over $1000. For example, their hospital foundation has spent upwards of $1,000 to $1,500 on donor recognition plaques in the past, but with Crystal Plus, they got a nicer product at a fraction of the cost...$130. Please note that these prices are subject to change and it's always best to check the website for the most current pricing.

CrystalPlus.com is a platform that specializes in the production of crystal glass awards, trophies, and personalized gifts. Their product range includes items like vases, bowls, plaques, clocks, nameplates, and paperweights. All these products come with the option of free engraving and personalization. They also offer a 48hr Express Service for quick delivery. Some of their top-selling products include the Art Glass Green Double Helix Award, Jade Flare Award with Base, Blue Globe Paperweight, Riedel O Cabernet Merlot Tumbler Pair, 21oz, and the Art Glass Tidal Wave Award. They cater to various occasions such as corporate recognition, sports tournaments, personal gift-giving, and weddings & anniversaries. They also offer free proof and up to 3 revisions for their products. CrystalPlus.com is trusted by hundreds of buyers and has received positive reviews for their easy design process, fast production & shipping, and impressive final products.

CrystalPlus.com accepts most major credit cards including MasterCard, Visa, and American Express. When you submit your order on their secured website, your credit card will be authorized for the grand total amount. The authorized amount will be captured when they send out your first personalization artwork proof. If you are purchasing on behalf of a business or government agency that only issues a Company Check or ACH Direct Deposit as a payment method, you can email your official Purchase Order to their customer service team. They will place the order for you once they verify your organization's information.

The return policy of CrystalPlus.com is as follows:

• Personalized items cannot be accepted for return, unless there is a manufacturing error or product defect. Customers are ultimately responsible for correct spelling of names, and custom information on personalization proofs. If anything needs to be corrected after the engraving/imprint has been done based on the final approved proof, a courtesy discount will be offered to place a new order. If there is an error caused on CrystalPlus.com's end, they must be notified within a week of the package delivery. They will replace with the correct item/personalization at their sole expense within 2 business days and ship out using the same shipping method selected for the original order.

• Blank items may be returned in its original packaging and in perfect, re-sellable condition within 30 days of the shipping date. They will not accept the return of items that have been altered, etched, or damaged. All returns must be shipped at your expense back to Crystal Plus, Inc. and are subject to a 20% restocking fee; min. $20, if a repair is required and can be done for resell condition. Note that the original shipping charge is not refundable.

• For wrong item shipped, defect or damages, they must be notified of any damages, defects or other problems within 48 hours of the receipt with a photo proof by email to issue a replacement. All replacements are shipped within 2 business days using the same shipping method selected for the original order. If the photo proof is not sufficient, they will require an actual return of the damaged piece(s). In this case, a prepaid return label for the claimed items will be provided by email. Some minor bubbles or lines on molten glass or lead crystal products are inherent by nature. Please Contact them for Return Authorization and instruction.

After you checkout your order from CrystalPlus.com, a free personalized proof will be emailed for your approval within 24 hours or on the following business day. Once they receive your artwork approval, they will ship out your order after 48 hours (2 business days) unless otherwise noted. The shipping transit time will be based on your shipping destination zip code and the shipping method you have selected. Please note that rush service for 48 hours of production time may be available at an additional charge.

Here are the details of the return and shipping policies of CrystalPlus.com:

Return Policy: - Personalized items cannot be accepted for return, unless there is a manufacturing error or product defect. Customers are ultimately responsible for correct spelling of names, and custom information on personalization proofs. - Blank items may be returned in its original packaging and in perfect, re-sellable condition within 30 days of the shipping date. All returns must be shipped at your expense back to Crystal Plus, Inc. and are subject to a 20% restocking fee; min. $20, if a repair is required and can be done for resell condition. Note that the original shipping charge is not refundable. - For wrong item shipped, defect or damages, they must be notified of any damages, defects or other problems within 48 hours of the receipt with a photo proof by email to issue a replacement.

Shipping Policy: - After you checkout your order, a free personalized proof will be emailed for your approval within 24 hrs or on the following business day. Once they receive your artwork approval, they will ship out your order after 48 hours (2 business days) unless otherwise noted. The shipping transit time will be based on your shipping destination zip code and the shipping method you have selected. - They offer Free Standard Shipping on a $199+ order! Enter Code: FREESHIP0224. Note that this offer ends on 02/29/24 and is not valid for Hot Deals & Name Brands. Minimum purchase requirement applies to order subtotal only.